Privacy Policy

1. Data Controller

QuantumLayer Platform Ltd
Company No. 16381947 | VAT: GB 507 1047 26
86-90 Paul Street, London, EC2A 4NE, United Kingdom
Registered with the UK Information Commissioner's Office (ICO) as a data controller under the Data Protection Act 2018.

Data Protection Officer: privacy@quantumlayerplatform.com

2. Scope

This policy applies to QuantumCareer (quantumcareer.co.uk), a product of QuantumLayer Platform Ltd. It covers how we collect, use, store, and share your personal data. This policy applies to users in the United Kingdom, United States, and India under the following regulations:

• UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• India Digital Personal Data Protection Act 2023 (DPDP)

3. Personal Data We Collect

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4. Legal Basis for Processing

• Contract Performance (UK GDPR Art 6(1)(b)) — We process your CV/resume and job preferences to provide the career intelligence service you signed up for.
• Consent (UK GDPR Art 6(1)(a), India DPDP Sec 6) — We only enable analytics tracking and marketing communications with your explicit consent. You can withdraw consent at any time.
• Legitimate Interest (UK GDPR Art 6(1)(f)) — We use anonymised/PII-redacted data for AI quality monitoring to ensure our service performs correctly.

5. AI Processing & Automated Decision-Making

QuantumCareer uses large language models (LLMs) to generate tailored resumes, cover letters, and interview preparation materials. Your CV/resume content and job descriptions are sent to third-party AI providers for this purpose.

Important: We do not use AI to make decisions that have legal or similarly significant effects on you. AI-generated outputs are tools to assist your job search — you have full control over what to submit.

We apply PII redaction to data sent to our observability platform to minimise unnecessary exposure of personal data.

6. Third-Party Processors

We share personal data with the following processors to deliver our service:

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7. Data Retention

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8. International Data Transfers

Data may be processed outside your country of residence. Transfers are protected by appropriate safeguards.

9. Your Rights

Depending on your location, you have the following rights:

UK & EU (UK GDPR)

• Right of access (Art 15) — export your data
• Right to rectification (Art 16) — update your profile
• Right to erasure (Art 17) — delete your account
• Right to data portability (Art 20) — download in JSON
• Right to withdraw consent — manage in Settings
• Right to lodge a complaint with the ICO (ico.org.uk)

California, USA (CCPA/CPRA)

• Right to know what data is collected
• Right to delete personal information
• Right to opt-out of sale/sharing (we do not sell data)
• Right to non-discrimination for exercising rights

India (DPDP Act 2023)

• Right to access information about processing (Sec 11)
• Right to correction and erasure (Sec 12)
• Right to grievance redressal (Sec 13)
• Right to nominate (Sec 14)

To exercise any of these rights, visit Settings > Data & Privacy or email privacy@quantumlayerplatform.com.

10. Responsible AI & Automated Processing

QuantumCareer uses AI responsibly and transparently:

• Human in the loop: All AI-generated documents are presented to you for review before use. We never submit applications on your behalf without your explicit action.
• No automated decisions: AI outputs are advisory tools only. No hiring, scoring, or filtering decisions are made by AI that affect your legal rights or employment outcomes.
• Quality monitoring: We continuously monitor AI output quality using deterministic scoring (no personal data used for training). PII is redacted from quality monitoring traces.
• No model training: Your personal data is not used to train or fine-tune AI models. We use commercial LLM APIs that process your data only for your specific request.
• Bias awareness: Our strategic analysis includes market-aware compliance checks to prevent discriminatory content in generated documents (e.g., photo/DOB requirements vary by jurisdiction).

11. Analytics & Cookies

We use PostHog (EU-hosted, eu.posthog.com) for product analytics. PostHog is only activated after you give explicit consent via the cookie banner. If you decline, no analytics data is collected.

We use Clerk for authentication, which sets essential session cookies required for the service to function. These cannot be disabled.

We respect the Do Not Track (DNT) browser header. If your browser sends DNT, we will not enable analytics regardless of cookie consent.

12. California Residents — Additional Disclosures

We do not sell your personal information. We do not use your personal information for cross-context behavioural advertising. Analytics tracking (PostHog) is opt-in only.

13. Contact Us

QuantumLayer Platform Ltd
86-90 Paul Street, London, EC2A 4NE
Email: privacy@quantumlayerplatform.com
ICO Complaints: ico.org.uk/make-a-complaint